Shipping Policies

All customers will receive an email including tracking info once your order has shipped. For the latest wait time on orders please refer to the home page. Please plan accordingly. We do not offer local pickup.

If a package comes back to us due to customer error we will charge for re-shipping.

All orders are shipped with tracking. Orders taking advantage of free shipping are shipped by UPS or USPS, whichever is most cost effective. Should anything be damaged during shipping, please contact us with a photo and keep the packaging, we may need it to send photos to the courier.

We don't cover custom fees or taxes and will not mark the package as a gift as doing so is illegal. We are not responsible for making sure you have the proper funds for customs fees or taxes so please ensure you have funds set aside for these. We don't offer refunds if the product returns to us for failure to pay these fees.

After shipment, if your order has not reached you, we suggest first contacting the carrier for more information. Bad weather and customs may cause a delay in shipping.